Frequently Asked Questions
How do I get to the Petersen Events Center?
Where do I park when attending an event?
How much does parking cost?
How do I purchase tickets?
What do I do if I need accessible seating?
Where is the box office and will call window located?
Where are my seats located?
Do my children need tickets if they sit on my lap?
Are cameras permitted in the arena?
What items are prohibited from the Petersen Events
Center?
What time do doors open before an event?
Can I bring food into the Petersen Events Center?
What is the closest restaurant to the Petersen
Events Center?
What is the closest hotel to the Petersen Events Center?
Are ATM machines available in the Petersen Events Center?
Is smoking permitted in the Petersen Events Center?
What do I do if I have a problem or emergency at
an event?
How do I get to the Petersen Events Center?
The Petersen Events Center is located at 3719 Terrace Street in the heart of Oakland. more »
Where do I park when attending an event?
For all events, the University of Pittsburgh recommends that attendees park in the OC, OH, and SO parking lots located near the Petersen Events Center. more »
How much does parking cost?
Event parking rates are usually $10 per vehicle, but may vary for each event. more »
How do I purchase tickets?
The Petersen Events Center 24-hour hotline, 412-648-3054, offers up-to-the-minute information regarding Petersen Events Center events. The SMG box office is located on the Upper Plaza Outside Concourse Entrance. Tickets may also be purchased online or by telephone. more »
What do I do if I need accessible seating?
The Petersen Events Center was designed with guests with disabilities in mind. There are a limited number of wheelchairs available for guests, which are offered only as a staff-assisted transport from the entrance gates to the seat location. more »
Where is the box office and will call window located?
The non-athletic box office is located on the Upper Plaza Outside Concourse Entrance. Tickets may also be purchased online or by telephone. more »
Where are my seats located?
Seating charts are available online when ordering tickets. more »
Do my children need tickets if they sit on my lap?
For most events, children under the age of 1 are not required to have a ticket. However, if you wish for your child to have their own seat, a ticket is required.
Are cameras permitted in the arena?
Camera policies vary for each event. Video cameras, digital cameras, and cameras with detachable lenses are prohibited for most events. more »
What items are prohibited from the Petersen Events Center?
Items that may interfere with a safe, comfortable, and enjoyable experience for our guests are prohibited. more »
What time do doors open before an event?
For all athletic events at the Petersen Events Center, doors open 90 minutes prior to tipoff. For nonathletic events, doors generally open one to two hours prior to the start time.
Can I bring food into the Petersen Events Center?
Patrons may not bring food and beverages into the building; however, there are concessions stands available throughout the facility.
What is the closest restaurant to the Petersen Events Center?
Oakland is packed with restaurants and eateries. Visit
www.visitpittsburgh.comfor some options.
What is the closest hotel to the Petersen Events Center?
Oakland has many places to stay in a variety of price ranges. View some options at
Are ATM machines available in the Petersen Events Center?
ATM machines are located in the lobby (Citizens Bank) to the right of the Pittsburgh Panthers Team Store, on the lawn level (PNC Bank) to the right of the food court, and on the concourse level (PNC Bank) behind section 104. more »
Is smoking permitted in the Petersen Events Center?
Smoking is not permitted in the Petersen Events Center. more »
